Transforming Organizations and Operating Models
Build an organization designed for whatever comes next.
We help companies design organizations and operating models that align with their business strategies and priorities. Whether responding to changing business requirements, addressing organizational complexity, or building new capabilities, we work with leadership teams to determine how their organizations should be structured, governed, and operated.
Our approach goes beyond developing organizational charts. We consider how work gets done, how decisions are made, where accountability resides, and what capabilities are needed for success. We then help turn the proposed operating model into a detailed organizational design and implementation plan.
Challenges we help address
Organizations no longer aligned with business strategy
Rethink how the organization operates to support changing business priorities, evolving operating requirements, new technologies, and future growth.
Unclear roles, responsibilities, and decision-making
Improve coordination across teams and functions by establishing clearer ownership, governance, and decision rights.
Organizational complexity and redundant layers
Simplify reporting structures, eliminate unnecessary management layers, clarify accountabilities, and improve organizational effectiveness.
New capabilities and resources needed for the future
Determine the organizational structure, skills, resources, and ways of working needed to support a more effective operating model.
What we do
Enterprise and functional operating model strategy and design
Organizational design and restructuring
Spans-and-layers analysis
Roles, responsibilities, governance, and decision rights
Workforce structure and organizational capability planning
Functional transformation and service delivery redesign
Organizational transition and implementation planning
Selected WellOrg engagements
Global media and publishing company (enterprise-wide organization redesign): Conducted enterprise-wide spans-and-layers analysis and redesigned the structure to reduce the number of organizational layers. The company implemented recommendations over approximately six months, generating material savings.
Global media and publishing company (data and analytics operating model): Assessed opportunities for centralization and recommended clearer accountability, a revised organizational structure for data management, and acceleration of supporting initiatives.
Large U.S. life insurance company: Designed a claims organizational structure incorporating technology-enabled efficiencies and potential outsourcing.
Let’s work through your next challenge.
Whether you’re looking to improve performance, rethink how your organization operates, or prepare for a major transaction, we can help define a clear and sustainable path forward.